/ Austin Workshop Support

Direct communication with our bench

Our Austin workshop team responds to all technical steel inquiries, order tracking requests, and sharpening warranty claims within one business day.

Get In Touch

Send an inquiry to the shop

Operating Monday through Friday, 9:00 AM to 6:00 PM Central Time. We inspect, test, and hand-finish every cutting edge directly from our Balcones Drive location.

Service Standards

Our operational commitments

24h

Response time

2 Days

Average dispatch

30 Days

Return window